Order and Payments

In the following section, the firm FELEPPA FV SRL is here in after referred to as "FELEPPA" and the online Buyers from www.feleppa.com (hereinafter referred as "SITE") are called "CUSTOMERS". 


In order to use the Service or any part of it, CUSTOMERS must register by providing all the data required in the registration form in a truthful and complete way and fully accept the privacy policy and these terms and conditions. COSTUMER has the responsibility to keep its own login credentials.



Each order represents an offer for the purchase of products. Orders depend on the availability and the acceptance of FELEPPA.
CUSTOMER must select the products and make the check-out, after checking carefully and possibly after modifying the information contained in the order summary. The order is made by the confirmation of the same and depends to payment of the price, taxes and shipping costs indicated in the order summary form.

The Receipt of processing an order doesn’t constitute the acceptance of the order. The conclusion of the contract equals to the time of the Order Confirmation by FELEPPA to the email address provided by the CUSTOMER. FELEPPA reserves the right not to confirm an order by communicating it the CUSTOMER within 20 days from the purchase, writing to the email address associated with the purchase and explaining the unavailability of one or more purchased products. In this case FELEPPA will refund the price of shipping charges incurred by the CUSTOMER.



The availability of the products refers to the actual availability at the moment of the order. This availability is indicative, depending on the simultaneous presence of multiple CUSTOMERS on the SITE; products could be sold to other CUSTOMERS before confirming the order.

Even after sending the e-mail order confirmation sent by FELEPPA, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically modified with the elimination of the product unavailable and the CUSTOMER will receive a notify immediately via e-mail.

If the CUSTOMER requires the cancellation of the order, within 24 hours from the purchase of products, solving the contract, FELEPPA will refund the amount paid within two days from the day of customer's decision to end the contract. Prices, descriptions or availability of the products on display are subject to change without notice.

Photos posted is for information only and constitutes no guarantee of product quality.



The Order is executive in the terms specified in the summary page and in the email order confirmation, subject to the availability of the product purchased. FELEPPA is not responsible for damages due to delivery and conditions that not depends on unpredictable circumstances by the parties at the time of the Order Confirmation.



All the selling prices of the products indicated on the SITE are expressed in Euros and include VAT and taxes. Shipping costs are not included in the purchase price, but they are indicated and calculated at the conclusion of the buying process before payment. The CUSTOMER accepts the right to FELEPPA to modify its prices at any time, however the goods will be invoiced on the basis of the prices listed on the SITE at the time the order (created and indicated in the email confirmation sent by FELEPPA to the CUSTOMER).



The CUSTOMER can perform an online payment of the price of the Products and the relevant delivery costs by PayPal or by credit card or by bank transfer, as indicated on the SITE. 

PayPal / Credit Card

Once the order is confirmed, the CUSTOMER will be redirected to PayPal's site where you can make your payment with your account or using a card, also prepaid, or at least according to accepted methods by Paypal in compliance with the relevant conditions.

Bank Transfer

Once the order is confirmed, the CUSTOMER must pay the total amount by bank transfer, to this Bank Account:

Banca della Provincia di Macerata
Via Carducci, 67 – 62100 Macerata
IBAN: IT97E0331768870000110305968